Privacy Policy

1. Introduction

We are committed to protecting the privacy of our clients, website visitors, and other individuals with whom we engage. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website or using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this policy.

2. Personal Information We Collect

We may collect personal information about you when you interact with us, including:

• Contact Information: Name, address, phone number, and email address.

• Professional Information: Job title, company, and business address.

• Usage Information: Details of your use of our website, including IP address, browser type, and pages visited.

• Financial Information: Payment details for processing transactions (stored securely in line with industry standards).

• Other Information: Any other information you choose to provide when contacting us, signing up for services, or through surveys.

3. How We Collect Personal Information

We collect personal information through various means, including:

• Direct Interactions: Through email, phone, or when you complete forms on our website.

• Automated Technologies: Tracking technologies like cookies when you visit our website.

• Third-Party Sources: From publicly available sources, partners, and vendors.

4. Use of Personal Information

We use your personal information for purposes including, but not limited to:

• Providing and managing our consulting services.

• Personalising your experience on our website.

• Communicating with you regarding inquiries, services, and updates.

• Processing payments and managing financial records.

• Complying with legal obligations and resolving disputes.

• Documenting and demonstrating our success. 

5. Disclosure of Personal Information

We may disclose personal information to:

• Service Providers: Vendors who assist with our business operations (e.g., IT services, payment processing).

• Legal Authorities: As required by law or for the purposes of legal proceedings.

• Business Partners: For joint service offerings, where applicable, with your consent.

6. International Disclosure

In some cases, personal information may be stored or processed overseas. We take reasonable steps to ensure that any overseas recipients of your personal information comply with Australian privacy standards.

7. Security of Personal Information

We implement reasonable measures to protect personal information from unauthorized access, misuse, disclosure, or loss. However, no internet transmission is completely secure, so while we strive to protect your personal information, we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

• Access: Request access to your personal information that we hold.

• Correction: Request correction of any inaccurate or outdated information.

• Withdrawal of Consent: Withdraw consent to receive marketing communications at any time.

To exercise these rights, please contact us at contact@landara.com.au

9. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can adjust your browser settings to refuse cookies; however, this may affect website functionality.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal obligations or our business practices. Updated versions will be posted on our website with the revised date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Landara Business Solutions
Phone: 0460 827 238
Email: contact@landara.com.au

 

Updated: 2/11/2024